Chez Jallot

Chambres d’Hôtes & Gites

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Chez Jallot, 23250 VIDAILLAT, France

 Tel.:       +33 (0)555 645 077

 Email:    info@chezjallot.com

Data Privacy Statement

Contact details

Name: Peter Lidgett
Address: Chez Jallot, 23250 Vidaillat, FRANCE
Phone Number: +33 (0)555 645 077
E-mail: info@chezjallot.com

The type of information I have

In dealing with guest enquiries and bookings I currently collect and process some or all of the following information:

  • Personal identifiers
    • Name(s)
    • Landline and/or mobile telephone numbers
    • Home or correspondence address
    • Email address(es)
    • Facebook alias
    • Age of one or more people in guest group (only collected if guest has provided as it relates to a celebration of a special occasion)
    • Dietary requirements (if any, if you have requested a meal in advance of arriving)
    • Signature (gite bookings only)
    • IP address

The network IP address is not directly linked to a user but is collected separately through the website hosting service.

How I get the information and why I have it

Most of the personal information I process is provided to me directly by you for one of the following reasons:

  • Enquiries about availability, pricing and a potential stay at Chez Jallot.
  • Arranging and confirmation of bookings for staying at Chez Jallot.
  • Arranging special requests for your stay at Chez Jallot (e.g. birthday celebrations, anniversary events etc.).
  • Arranging evening meals at Chez Jallot.
  • Completion and signing of a booking form for a stay in one of the Chez Jallot gites.
  • Credit card balance payments for Chez Jallot bookings and/or supplemental costs incurred during stay.
  • Credit card balance payments for Chez Jallot bookings.
  • PayPal and deposit or balance payments for Chez Jallot bookings.

I also receive personal information indirectly, from the following sources in the following scenarios:

  • Interaction with the Chez Jallot Facebook & Twitter accounts

Under the General Data Protection Regulation (GDPR), the lawful base I rely on for processing this information is:

  • I have a contractual obligation.

What I do with the information I have

I use the information that you have given me in order to;

  • Provide you with the necessary information to answer your enquiries.
  • Process confirmed bookings and special requests.
  • Following any stay, keep previous guests updated on special offers or events at Chez Jallot.
  • Process deposit and balance payments for bookings at Chez Jallot.
  • Ensure specific dietary requirements are met if eating at Chez Jallot.
  • Maintain financial records of bookings as per French Tax law.

I may share some or all of this information with;

  • French tax authorities (information is only provided if requested to back up annual submitted tax returns).

How I store your information

Your information is securely stored in the following places;

  • Emails are kept on both a secure Microsoft mail server and a secure computer at Chez Jallot.
  • Booking information is maintained on a password-protected spreadsheet held on a secure computer at Chez Jallot. Backups of the information is maintained on both secure storage at Chez Jallot and secure cloud storage.
  • Completed gite booking forms (in an electronic format) are kept on a secure computer at Chez Jallot.
  • Hard copy gite booking forms are stored in appropriate storage at Chez Jallot.
  • Data gathered via the website (Enquiries page & indirectly via server logs) is maintained on a secure web server hosted by GoDaddy.
  • Facebook & Twitter information is maintained on the specific social media platforms.
  • PayPal obtained information is maintained on secure PayPal servers.
  • Credit card obtained information is maintained on a secure iZettle transacation servers.

Please note that I do not obtain and keep any credit card information. This is all processed by PayPal and iZettle and the information I have no access to.

I keep your personal information for the following time periods;

  • Emails – 5 years (this is a French legal requirement).
  • Booking information – 6 years (this is a French tax requirement).
  • PayPal information – 6 years (this is a French tax requirement).
  • Credit card payment-related information – 6 years (this is a French tax requirement).
  • Hard copy gite contracts – 5 years (this is a French legal requirement).
  • Website-hosted enquiry information – 6 months.
  • Website server logs – 2 months maximum.

At the end of an information retention period, electronic data will be securely erased by myself, from all storage locations where it is held. Hard copy gite contracts will be shredded by myself.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask me for copies of your personal information.

Your right to rectification - You have the right to ask me to rectify information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask me to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that I transfer the information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please contact me at;

Chez Jallot,
23250 Vidaillat,
France

Tel.: +33 (0)555 645 077
Email: info@chezjallot.com

if you wish to make a request.

How to complain

You can also complain to the relevant Information Commissioner in your country of origin. Addresses can be found on the Internet.


Chez Jallot, 23250 VIDAILLAT, France

 Tel.:       +33 (0)555 645 077

 Email:    info@chezjallot.com


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